FAQs

ü  Doctor Database

ü  Prescription Management

ü  Appointment Management

ü  Human Resource Database

ü  9 Types Of Login Access (Super Admin, Admin, Doctor, Patient, Nurse, Accountant, Pharmacist, Laboratorist, Receptionist)

ü  Hospital Accounting

ü  Financial Reporting

ü  Invoicing

ü  Pharmacy Management

ü  SMS Management

ü  Dynamic Language

ü  Multi Language English, French, Italian, Portuguese, Spanish

ü  Frontend Website

ü  Schedule Management for Doctors

ü  Payment Gateway

ü  Email Module

ü  Notice Module

ü  Quantity in Pos

ü  Dynamic medicine selection during prescription creation

ü  New dashboard

ü  Patient Timeline

ü  Template for Lab report creation

ü  Easy Process to Translate Into any Language

ü  Patient Medical History

ü  Patient Medical Files Archive

ü  Prescription

ü  Patient Payment History

ü  User Activity Report

ü  Doctor’s Commission calculator for Diagnosis Reference

ü  Stripe payment Gateway

ü  Twilio sms Gateway

ü  Table responsiveness in all device

ü  Server side tables for Appointment, Prescription and some other tables

ü  Auto Email and SMS template

ü  Prescription re-design.

ü  Popup patient history on click calendar appointments

ü  CodeIgniter 3.1.10

ü  Fontawesome 5

ü  Telehealth

Several factors make Doctors Explain Digital Health Co. LTD. stand out from its competitors in the Multi-Hospital Management Information Software (SaaS) market. Here are some key elements that sets us apart:

 

ü  Innovation and Differentiation: We constantly bring innovative solutions and unique features to the market have a. We achieve differentiation through advanced technology, cutting-edge features, user-centric design, or proprietary algorithms. We further stand out in terms of functionality, usability, or integration capabilities.

ü  Focus on User Experience: We invest in creating intuitive, user-friendly interfaces and workflows can stand out from competitors. More so, we put much emphasis on simplicity, efficiency, and customization to meet the specific needs of healthcare providers to make our company more appealing to users.

ü  Scalability and Flexibility: We always endeavor to offer solutions that are scalable and adaptable to the varying needs of healthcare organizations. Healthcare facilities differ in size, complexity, and operational requirements, thus the need to provide flexible solutions capable of growing with the organization or catering to different types of healthcare facilities.

ü  Strong Customer Support and Services: We provide comprehensive onboarding, training, and ongoing technical support as a way of demonstrating a commitment to customer success. Responsive customer service, timely issue resolution, and proactive assistance enhances the overall customer experience and build trust with our clients.

ü  Interoperability and Integration: Healthcare providers often have existing systems and infrastructure in place. As such, our company prioritizes interoperability and seamless integration with other healthcare systems, such as electronic health records (EHRs) or laboratory equipment. Offering easy data exchange and integration capabilities can attract customers looking for a solution that fits into their existing ecosystem.

ü  Strong Security and Compliance Measures: Data security and compliance are critical in healthcare. As such, we do prioritize robust security measures, such as encryption, access controls, and compliance with industry regulation. Highlighting security certifications, audit trails, and data protection policies gives our company a competitive advantage in gaining the trust of healthcare providers.

ü  Track Record and Reputation: A proven track record of successful implementations, satisfied customers, and positive industry reputation makes our company stand out.

ü  Industry Expertise and Thought Leadership: Our Company Team Founding Members and Advisory Board Domain Expertise as well as their deep industry knowledge demands they stay up-to-date with healthcare trends, hence their sound thought leadership content and contribution. They have since normalized publishing insightful articles, conducting webinars, participating in industry conferences, and engaging with the healthcare community to enhance our company's visibility and position it as an industry leader.

ü  Patient Registration and Check-In: Simplifies the patient registration process by allowing patients to provide their information electronically. This can reduce manual data entry errors and long wait times.

ü  Appointment Scheduling: Offers an online appointment booking system that allows patients to schedule appointments with doctors, specialists, and other healthcare professionals. This can help eliminate phone-based appointment scheduling and reduce scheduling conflicts.

ü  Billing and Payments: Automates the billing process by generating electronic invoices and allowing patients to make payments online. Integrating with mobile money platforms commonly used in Kenya can facilitate seamless payments.

ü  Electronic Health Records (EHR): We have implemented a user-friendly EHR system that allows healthcare providers to easily record and access patient medical histories, test results, prescriptions, and treatment plans.

ü  Prescription Management: We have developed a module for doctors to electronically prescribe medications, which can be sent directly to pharmacies. This reduces the need for handwritten prescriptions and minimizes errors.

ü  Lab and Test Result Management: We have provided a platform for healthcare providers to view and manage patient lab and test results electronically, enabling faster diagnosis and treatment.

ü  Inventory and Supply Chain Management: Streamlines the tracking and management of medical supplies and equipment, ensuring that healthcare providers have real-time visibility into inventory levels and can reorder items efficiently.

ü  Staff Scheduling and Management: Created a module that simplifies staff scheduling, allowing administrators to assign shifts, manage leave requests, and track attendance.

ü  Patient Communication and Engagement: Incorporate communication tools like SMS or email notifications to remind patients of upcoming appointments, follow-up care instructions, and other relevant information.

ü  Reporting and Analytics: Developed robust reporting and analytics capabilities that provide insights into patient demographics, treatment outcomes, revenue generation, and other key performance indicators. This can assist healthcare providers in making informed decisions.

ü  Compliance and Regulatory Reporting: Automates the generation of regulatory reports required by Kenyan healthcare authorities. This can help healthcare providers stay in compliance with local regulations.

ü  Telehealth Integration: Offers the option for virtual consultations through telehealth features, allowing patients to consult with healthcare professionals remotely, especially useful for follow-up appointments or non-urgent medical issues.

ü  Patient Discharge and Follow-Up: Simplifies the patient discharge process by automating the creation of discharge summaries and providing post-discharge care instructions electronically.

ü  Interoperability with External Systems: Ensured that our HMIS can integrate with other systems, such as diagnostic centers, pharmacies, and insurance providers, to facilitate seamless information exchange.

ü  Cost Savings: Implementing a SaaS-based HMIS can significantly reduce upfront costs compared to traditional on-premises solutions. Healthcare providers can avoid the need to invest in expensive hardware, server maintenance, and software licensing fees. Instead, they can subscribe to our SaaS solution on a pay-as-you-go basis, lowering their initial capital outlay.

ü  Scalability: SaaS solutions offer flexible scalability. Healthcare providers can easily adjust their subscription level based on their needs, adding or reducing services as patient volumes fluctuate. This elasticity helps them avoid over-provisioning resources and wasting money on excess capacity.

ü  Maintenance and Updates: Our SaaS HMIS can handle maintenance, updates, and system upgrades centrally. This reduces the burden on healthcare providers' IT staff, who won't need to spend as much time and resources on managing and updating the software. This can lead to cost savings in terms of personnel and infrastructure.

ü  Accessibility and Mobility: With a SaaS HMIS, healthcare providers can access patient data and manage operations from any location with an internet connection. This mobility can lead to improved efficiency, reduced wait times, and better patient care, ultimately resulting in potential revenue growth.

ü  Reduced Downtime: Cloud-based SaaS solutions often have higher availability and reliability due to redundancy and failover mechanisms. This can minimize downtime and prevent revenue loss caused by system outages.

ü  Faster Implementation: SaaS solutions can be deployed more quickly than traditional software. This means healthcare providers can start benefiting from the system's features sooner, leading to faster process optimization and improved patient care.

ü  Data Security and Compliance: As a SaaS provider, we have invested in robust security measures and compliance certifications to protect sensitive patient information. Healthcare providers can avoid potential fines and legal issues related to data breaches, which can be costly.

ü  Data Analytics and Insights: Our well-designed HMIS can provide healthcare providers with valuable insights through data analytics. This can lead to improved decision-making, resource allocation, and patient care, potentially resulting in cost savings and revenue growth.

ü  Pay-as-You-Go Model: SaaS operates on a subscription-based model, allowing healthcare providers to pay only for the services they use. This aligns costs with usage and helps them avoid unnecessary expenses.

ü  Focus on Core Competencies: By outsourcing the technical aspects of the HMIS to our SaaS platform, healthcare providers can focus more on their core competencies—patient care and healthcare delivery—instead of allocating resources to software development and maintenance.

 

ü  Reduced Paper Usage: By digitizing patient records, prescriptions, test results, and administrative documents, our HMIS can significantly reduce the need for paper usage. This not only saves trees but also minimizes the environmental impact associated with paper production, transportation, and waste disposal.

ü  Lower Energy Consumption: Cloud-based SaaS solutions typically rely on energy-efficient data centers. Healthcare providers using our HMIS can reduce their energy consumption compared to maintaining on-premises servers.

ü  Minimized Transportation Emissions: With features like telehealth and remote consultations integrated into our HMIS, patients can reduce the need to travel to healthcare facilities for routine appointments. This reduces transportation-related carbon emissions and congestion.

ü  Resource Optimization: Our HMIS can help healthcare providers optimize resource utilization by tracking inventory levels, reducing overstocking of supplies, and minimizing wastage of medical equipment and resources.

ü  Emission Reduction from Administrative Processes: Streamlined administrative processes, such as electronic billing, digital patient records, and automated reporting, can contribute to reducing emissions associated with transportation and paperwork.

ü  Support for Green Initiatives: Our HMIS can provide data and insights that help healthcare providers track and manage their environmental impact. This information can support their efforts to implement sustainable practices and reduce their carbon footprint.

ü  Remote Monitoring and Home Care: By enabling remote patient monitoring through our HMIS, we allow healthcare providers to track patients' health conditions without frequent in-person visits. This can reduce the need for patients to travel to healthcare facilities, leading to energy savings and reduced emissions.

ü  Efficient Resource Allocation: The analytics and reporting features in our HMIS can help healthcare providers identify patterns of resource usage and patient flow. This information can guide them in allocating resources more efficiently, leading to reduced waste and energy consumption.

ü  Promoting Public Health Education: We use our HMIS to disseminate educational materials about eco-friendly practices and public health awareness. Educating patients and healthcare professionals can lead to more environmentally conscious behavior.

ü  Encouraging Digital Literacy: As healthcare providers and patients become more familiar with using digital tools like your HMIS, they might adopt similar technologies in other aspects of their lives, promoting a culture of digital literacy and environmental responsibility.

 

 

ü  Intuitive Electronic Health Records (EHR): Our HMIS provides a user-friendly interface for healthcare providers to record and access patient health information digitally. It includes modules for patient demographics, medical history, diagnosis, treatment plans, medication records, and lab results. The centralized EHR system ensures real-time access to patient data, promoting better-informed decision-making and continuity of care.

ü  Efficient Appointment and Queue Management: The system incorporates a sophisticated appointment scheduling and queue management module, optimizing the allocation of time slots and resources. Patients can book appointments online, reducing waiting times and enhancing patient satisfaction. Additionally, the system sends automated reminders to patients and doctors, reducing no-shows and improving overall clinic efficiency.

ü  Empowering Patient Portal: Our HMIS features a secure and personalized patient portal that allows individuals to access their medical records, test results, and treatment history. Patients can communicate with healthcare providers, request prescription refills, and manage their appointments conveniently through the portal, promoting patient engagement and proactive healthcare participation.

ü  Streamlined Inventory Management: With an integrated inventory management module, hospitals can efficiently track and manage medical supplies, pharmaceuticals, and equipment. The system generates automated alerts for low stock levels, avoiding stockouts, and minimizing inventory wastage. This helps hospitals optimize their resources and ensure the availability of critical items when needed.

ü  Advanced Reporting and Analytics: Our HMIS is equipped with robust reporting and analytics tools, enabling healthcare administrators to analyze key performance indicators (KPIs), patient outcomes, and operational trends. The system generates comprehensive reports and visualizations that facilitate data-driven decision-making, resource planning, and process improvement.

ü  Mobile Accessibility and Telemedicine: The HMIS includes a mobile application that enables doctors and staff to access patient information securely on their smartphones or tablets. This mobility feature facilitates remote consultations, telemedicine services, and enhances communication and collaboration among healthcare teams.

ü  Data Security and Compliance: Security is a top priority in our HMIS. We implement industry-standard encryption protocols, access controls, and regular data backups to safeguard patient information. The platform complies with relevant healthcare regulations, including the Protection of Personal Information Act (POPIA) and other Kenyan data privacy laws.

ü  Seamless Insurance Integration: Our HMIS seamlessly integrates with insurance providers, simplifying the billing and claims process for patients and healthcare facilities. This feature reduces administrative burdens, minimizes billing errors, and ensures a smooth reimbursement process for both patients and providers.

360º MHMIS is a cloud-based Hospital Management Information Software (HMIS) designed specifically for the Kenyan healthcare marketplace. It aims to streamline hospital operations, enhance patient care, and improve overall efficiency and effectiveness in healthcare service delivery. By leveraging modern technology and data-driven insights, MHMIS addresses various challenges faced by hospitals in Kenya, ultimately leading to better patient outcomes and a more sustainable healthcare system.

Key Problems and Solutions:

  1. Inefficient Patient Record Management: Problem: Many hospitals in Kenya still rely on paper-based records, leading to challenges in accessing, updating, and storing patient information. This results in delays, errors, and difficulties in maintaining comprehensive medical histories.

Solution: 360º MHMIS offers a centralized electronic health records (EHR) system that allows healthcare providers to securely store, access, and update patient information in real-time. This digitization of records ensures efficient record management, reduces paperwork, and minimizes the risk of losing critical patient data.

  1. Limited Access to Patient Information: Problem: Hospitals often face challenges in sharing patient data across departments or facilities, leading to fragmented care and redundant tests or treatments.

Solution: 360º MHMIS implements a secure and interoperable platform, enabling authorized healthcare professionals to access patient data from various locations. This seamless data sharing improves collaboration among medical teams, reduces duplication of tests, and enhances the continuity of care.

  1. Inadequate Appointment and Queue Management: Problem: Hospitals frequently encounter long waiting times for patients due to inefficient appointment scheduling and queue management systems.

Solution: 360º MHMIS incorporates an advanced appointment and queue management module that optimizes the patient flow. Patients can schedule appointments online or through mobile apps, reducing waiting times and enhancing overall patient satisfaction.

  1. Poor Inventory and Pharmacy Management: Problem: Hospitals often struggle with inventory control, leading to stockouts or overstocking of medications and medical supplies.

Solution: 360º MHMIS features an inventory and pharmacy management module that helps hospitals track medication and equipment availability in real-time. Automated inventory alerts and reorder points ensure that hospitals maintain optimal stock levels, minimizing disruptions in patient care.

  1. Lack of Data-Driven Decision Making: Problem: Hospitals may face challenges in analyzing data and extracting meaningful insights to improve operational efficiency and patient outcomes.

Solution: 360º MHMIS offers advanced analytics and reporting capabilities, leveraging data to provide valuable insights into hospital performance, patient trends, and resource utilization. This data-driven decision-making empowers hospitals to make informed choices for process optimization and better resource allocation.

  1. Billing and Payment Challenges: Problem: Hospitals encounter difficulties in accurate billing, timely payments, and managing financial transactions efficiently.

Solution: 360º MHMIS integrates a robust billing and payment system that automates invoicing, tracks payments, and offers flexible payment options for patients. This streamlines the revenue cycle, reduces administrative burdens, and ensures financial stability for healthcare providers.

360º MHMIS, as a Hospital Management Information Software (HMIS) tailored for the Kenyan marketplace, addresses critical challenges faced by healthcare providers. By promoting digitalization, data sharing, and process optimization, MHMIS empowers hospitals to deliver high-quality patient care, improve operational efficiency, and contribute to a more sustainable and resilient healthcare system in Kenya.

Our Hospital Management Information Software (HMIS) project for Kenyan healthcare providers as a Software-as-a-Service (SaaS) solution has the potential to create significant sustainable social value by positively impacting various aspects of the healthcare ecosystem in Kenya. Here's how our project can contribute to sustainable social value:

ü  Improved Patient Care and Outcomes: Our HMIS can enhance the quality of healthcare by providing healthcare providers with accurate and up-to-date patient information, medical histories, and treatment plans. This leads to better diagnosis, personalized care, and improved patient outcomes.

ü  Accessible Healthcare Services: By offering features like telehealth and remote consultations, our HMIS can help bridge the gap between healthcare providers and patients in remote or underserved areas. This increases access to healthcare services, especially for those who face geographic or transportation barriers.

ü  Reduced Waiting Times and Hassle: Streamlined processes, such as online appointment scheduling and electronic health records, can significantly reduce waiting times for patients and minimize administrative hassles. This enhances patient satisfaction and encourages them to seek timely medical care.

ü  Efficient Resource Utilization: Our HMIS can help healthcare providers optimize the use of resources, including medical supplies, staff scheduling, and equipment. This can lead to cost savings and ensure that resources are allocated where they are most needed.

ü  Data-Driven Decision Making: The analytics and reporting capabilities of our HMIS empower healthcare providers to make informed decisions based on real-time data. This results in more effective resource allocation, improved care protocols, and better patient management.

ü  Support for Public Health Initiatives: Our HMIS can assist in tracking disease outbreaks, vaccination campaigns, and other public health initiatives. This contributes to better disease prevention and control, ultimately benefiting the entire population.

ü  Health Education and Awareness: Utilize our platform to disseminate health education materials, preventive care information, and updates about local healthcare initiatives. This empowers patients to take proactive measures for their health and well-being.

ü  Empowerment of Healthcare Professionals: Our HMIS equips healthcare professionals with tools to enhance their efficiency and effectiveness. This can improve job satisfaction, reduce burnout, and contribute to a positive work environment.

ü  Support for Kenyan Healthcare Goals: Align our HMIS with the healthcare goals and priorities of Kenya, such as universal health coverage and improved healthcare access for all citizens. Contributing to national healthcare objectives creates lasting social value.

ü  Economic Opportunities: Our SaaS solution can create economic opportunities by generating jobs related to implementation, support, training, and system maintenance. This can have a positive ripple effect on the local economy.

ü  Data Security and Privacy: Prioritize the security and privacy of patient data, helping to build trust between patients and healthcare providers. Secure data management contributes to maintaining social value by protecting sensitive information.

ü  Environmental Sustainability: As mentioned earlier, incorporating eco-friendly features into our HMIS contributes to environmental sustainability, showcasing your commitment to both social and ecological well-being.

By addressing these areas and aligning our HMIS project with the needs and goals of Kenyan healthcare providers and patients, we can create sustainable social value that goes beyond mere software functionality, making a lasting positive impact on healthcare accessibility, quality, and outcomes in Kenya.

 

  • Improved patient care: Real-time access to patient data, streamlined workflows, and enhanced coordination among healthcare professionals will lead to better diagnosis, treatment, and follow-up care.
  • Enhanced resource allocation: Integrated inventory management, staff scheduling, and capacity planning modules will optimize resource allocation and reduce wastage.
  • Data-driven decision-making: Analytics and reporting capabilities will enable administrators to identify trends, measure performance, and make informed decisions for quality improvement and cost-effectiveness.
  • Standardized processes: The MHMIS will facilitate the adoption of standardized protocols and best practices across multiple hospitals, promoting consistency and reducing variations in care.

ü  Centralized Data Management: A Multi-Hospital Management Information Software allows for centralized storage and management of patient records, medical histories, and other healthcare data. This enables healthcare providers across multiple hospitals and clinics to access comprehensive patient information, regardless of their location. By having a holistic view of patients' medical history and treatments, healthcare providers can make more informed decisions, avoid duplication of tests, and ensure continuity of care.

ü  Interoperability and Information Exchange: UHC requires seamless communication and information exchange between different healthcare facilities. A Multi-Hospital Management Information Software can facilitate interoperability by integrating various hospital systems, electronic health records (EHRs), and medical devices. This interoperability enables secure sharing of patient data, diagnostic reports, and treatment plans between hospitals and healthcare providers, ensuring coordinated care and reducing medical errors.

ü  Telemedicine and Remote Consultations: In regions with limited access to healthcare services, a Multi-Hospital Management Information Software can support telemedicine initiatives. Through integrated video conferencing and teleconsultation features, patients can remotely consult with healthcare professionals, reducing the need for physical travel and improving access to specialized care. Telemedicine capabilities offered by the software can bridge geographical barriers and ensure that underserved populations receive quality healthcare services.

ü  Efficient Resource Management: Effective resource management is essential for achieving UHC. A Multi-Hospital Management Information Software can optimize resource allocation by tracking inventory, managing pharmaceutical supplies, and monitoring equipment usage. It can provide real-time data on bed occupancy rates, staff availability, and appointment scheduling, allowing hospitals to streamline operations, reduce wait times, and maximize the utilization of resources. This efficiency leads to cost savings and improved patient experiences.

ü  Data Analytics and Population Health Management: By analyzing large volumes of healthcare data, a Multi-Hospital Management Information Software can generate valuable insights for population health management. It can identify disease patterns, track health outcomes, and support preventive healthcare measures. This data-driven approach enables healthcare providers and policymakers to make evidence-based decisions, target interventions effectively, and allocate resources where they are most needed, ultimately contributing to the goal of UHC.

ü  Financial Management and Billing: UHC requires efficient and transparent financial management systems. A Multi-Hospital Management Information Software can automate billing processes, insurance claims, and reimbursement procedures. It can generate accurate and standardized invoices, reducing errors and simplifying financial transactions for patients and insurance providers. This transparency and efficiency in financial management contribute to UHC by ensuring affordability and accessibility of healthcare services.

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We specialize in designing highly customizable Hospital Management Information Systems (HMIS) that cater specifically to the unique needs and requirements of healthcare providers in the Kenyan market.

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